What services does the Geek Squad provide?
We offer a variety of customized technology solutions, including remote online support, installation and set-up services, AV/IT solution engineering, IT support, networking and maintenance, and on-site consultation, plus a variety of Geek Squad Protection plans..
What does the Geek Squad protection plan cover?
Geek Squad Protection Plans are an optional form of product coverage that provide additional value to our customers. A Geek Squad Protection Plan does this, plus protects against power surges, failures caused by normal wear and tear.
What is the difference between Geek Squad protection and tech support?
Generally speaking, a Total Tech Support Plan offers technical support for many of your home’s electronics and appliances regardless of where you bought them whereas a Geek Squad Protection Plan provides parts and labor protections for a particular Best Buy purchase.
Is the Geek Squad worth it?
Ultimately, Geek Squad Services are worth it to some people, but not others. If you have the extra money, don’t want to be beholden to friends and family or want to make sure the job is done right, I highly encourage you to try Geek Squad at least once.
What is included in Best Buy total tech support?
Total Tech Support membership An annual fee of $199.99 entitles members to unlimited Geek Squad technical support and many services for their personal devices in-store, by phone, 24/7 online and through the Best Buy Home app. Internet security software is included at no additional cost on up to three devices.
What does total tech support cover?
We’re here to answer your questions and help you use all your devices. Total Tech Support also includes many computer and connected car services at no additional cost, and it gives you big savings on standard in-home services, repairs, and most Geek Squad® Protection and AppleCare plans.