Quick Answer: How Long Do Refunds Take Steam?

Can I get a steam refund after 14 days?

So long as it’s been played less than two hours.

Steam now offers refunds on game purchases for any reason, so long as consumers request it within 14 days of purchase and have played the title for less than two hours..

Can you refund steam gifts?

A refund may be issued for any gift that was purchased within fourteen days and has been played less than two hours by the gift recipient. Note: To request a refund on a Steam Gift, we will need the gift recipient to first initiate the refund and approve the removal of this purchase from their account.

What is game return policy?

we offer an exchange or refund policy for purchases made online (where your 14 day right to change your mind has expired) provided the product is returned either to one of our stores or to our Returns Department within 30 days of receipt of your online order; and.

How do steam refunds work?

You can refund a game purchased on Steam if you request the refund within two weeks of purchase, and have played the game for less than two hours total. When your game is refunded, it will be removed from your Steam library, and you’ll receive the full value of your purchase back.

How many refunds does steam allow?

Is there a limit to how many games you can refund? No. You can request as many refunds as you want through Steam, but if Valve believes you’re abusing the system, it can revoke your right to request future refunds.

Can you refund a Steam game with 3 hours?

You can request a refund even if you’ve played the game for more than 2 hours, but whether you actually get the refund will be at Valve’s discretion. They’re more willing to give refunds for technical problems, but may not be so lenient otherwise, especially if the game you want to refund is short.

How do I ask for a refund?

Refund Request Letter—Why Is It Important?Ask for a refund in a polite and formal language.Include details about the product—what was purchased, when, and what the price was.Explain why you want to return the item.Mention relevant aspects of the transaction such as dates and place of delivery.

Does steam ever deny refunds?

Games are refundable based on hours played and days owned But both ownership length and in-game playtime must meet the rules to receive a refund. So if a Steam user buys a game, plays 25 hours, and then decides to refund their title, their request will most likely be denied.

How many times can you refund the same game on Steam?

If you play for an hour, refund the game, buy the game again, you only have 1 more hour left before you can’t refund it again. You could theoretically refund it any number of times, but your total play time will stop at 2 hours before they stop allowing you to refund it.

How many Steam games can you have?

30,000 gamesThe total does not include DLC or software. Quietly, softly, some time in the past few weeks, Steam has reached a grand total of over 30,000 games. That sum is just games, mind you, and doesn’t include software, DLC, or videos (That total is about 21,000 more things.)

Can I get a steam refund after 2 hours?

Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours. Even if you fall outside of the refund rules we’ve described, you can submit a request and we’ll take a look at it.

Are steam refunds guaranteed?

If your game was purchased less than 14 days ago and you’ve played it for less than two hours, you’re guaranteed a refund. Here’s how to get one. First, head to the Steam support site. … If you visit this page in Steam, you’ll be automatically signed in.

How do I refund a game on Steam 2020?

Go to Steam Help (outside of the Steam app) and log in with your Steam account. … Click on “Purchases” from the list of things you need help with. … Search for the purchase you want refunded, then click on it. … Choose the issue you’re having with the product from the list. … Click “I’d like to request a refund.”More items…•

Why do steam refunds take so long?

Approved refunds can take up to 7 days to appear in your account – however, refunds to international payment methods may take longer. If your refund hasn’t appeared after 7 days, please contact your bank directly and ask about pending refunds on your account.

How long do Game refunds take?

If it’s within 14 days of purchase and you’ve played for less than two hours, the refund request is automatically approved. Within a week, your purchase will be refunded.

Can I return a game if I opened it?

New and sealed media is non returnable once opened IIRC, however that obviously does not include genuinely faulty items, which is your problem. You may have to accept the return, examine the game and take it from there. If found not faulty then you can deduct the return postage and a depreciation fee from the refund.

What is steam refund abuse?

Abuse. Refunds are designed to remove the risk from purchasing titles on Steam—not as a way to get free games. If it appears to us that you are abusing refunds, we may stop offering them to you.